Commercial & Facility Services

Field Service CRM for Commercial & Facility Services

Manage recurring service contracts, multi-location commercial accounts, and crew scheduling at scale — one system for building maintenance, facility services, and commercial service providers.

Built for commercial & facility businesses

How commercial and facility service businesses actually run

Commercial clients expect predictable service, consistent documentation, and clean invoicing — usually once a month for all locations. Managing this at scale means handling long-term service contracts, multi-site scheduling, crew dispatch across many locations, and monthly billing profiles that roll up all the work into a single invoice. JobTill's recurring contracts, multi-location client management, and monthly billing features are designed for exactly this kind of commercial workload.

What JobTill helps you manage

Features built for commercial & facility services

Recurring Service Contracts

Set up long-term service agreements with recurring visit schedules for every commercial account. Contracts auto-populate your schedule for weeks or months at a time.

Multi-Location Account Management

Manage commercial clients with multiple locations — retail chains, office parks, property portfolios — under a single account with separate scheduling and invoicing per location.

Monthly Billing Profiles

Set up monthly invoicing for commercial accounts. All work performed in a month is captured and invoiced together — reducing administrative back-and-forth with accounts payable.

Crew Scheduling & Dispatch

Assign crews to facilities, manage shift-based or route-based schedules, and ensure the right crew is at the right location. View all active contracts in one schedule.

Photo & Checklist Documentation

Commercial clients expect documented proof of service. Crew members complete checklists and capture photos on every visit, creating a clear audit trail for every contract.

Reactive Maintenance Tracking

Scheduled contract work and reactive facility calls both live in the same system. Reactive jobs are created on demand and follow the same workflow — no separate tracking needed.

Common workflows

How commercial facility jobs flow in JobTill

  1. 1

    Commercial contract signed

    Recurring service agreement set up for each location. Crew assigned. Schedule auto-populates for the full contract term without manual job creation each period.

  2. 2

    Crew dispatched to facility

    Crew sees the job in the field app with location details and checklist. Work documented with photos. Visit marked complete from the facility.

  3. 3

    Monthly invoice generated

    All visits across all locations for the client are captured and rolled into a single monthly invoice. Sent to accounts payable — no line-by-line billing disputes.

  4. 4

    Reactive calls handled in the same system

    When a facility calls with an urgent issue, a one-off job is created and dispatched. Documented and invoiced alongside the scheduled contract work.

Frequently asked

Questions from commercial & facility service businesses

Can I manage recurring service contracts for commercial accounts?

Yes. You set up a recurring service agreement with the visit schedule and it auto-populates your crew's schedule. You can manage multiple active contracts simultaneously without creating each job manually.

Does JobTill support monthly billing for facility clients?

Yes. Monthly billing profiles allow you to invoice once a month for all work performed across all locations for a commercial client. This matches how most commercial accounts payable departments prefer to receive invoices.

How do I handle multi-location commercial clients like retail chains or property portfolios?

You create one client account and add each location to it. Each location has its own recurring schedule, job history, and invoices — but they're all visible under the one client record. You can invoice per-location or roll up a combined monthly invoice.

Can JobTill handle both scheduled maintenance and reactive facility calls?

Yes. Recurring scheduled jobs and one-off reactive maintenance jobs both live in the same system. Reactive jobs are created manually as needed and follow the same dispatch, documentation, and invoicing workflow as scheduled work.

Founding beta

Ready to scale your commercial service operation?

JobTill is in founding beta — limited spots, no credit card to apply.

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