Commercial & Facility Services

Field Service CRM for Commercial & Facility Services

Manage recurring service contracts, multi-location commercial accounts, and crew scheduling at scale — one system for building maintenance, facility services, and commercial service providers.

Built for commercial & facility businesses

How commercial and facility service businesses actually run

Commercial clients expect predictable service, consistent documentation, and clean invoicing — usually once a month for all locations. Managing this at scale means handling long-term service contracts, multi-site scheduling, crew dispatch across many locations, and monthly billing profiles that roll up all the work into a single invoice. JobTill's recurring contracts, multi-location client management, and monthly billing features are designed for exactly this kind of commercial workload.

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What JobTill helps you manage

Features built for commercial & facility services

Recurring Service Contracts

Set up long-term service agreements with recurring visit schedules for every commercial account. Next month's recurring visits are added to the schedule automatically, from the 20th.

Multi-Location Account Management

Keep commercial clients with several locations — retail chains, office parks, property portfolios — under one client. Each location keeps its own recurring services and job history, and a location can have its own monthly invoice.

Monthly Billing Profiles

Set up monthly invoicing for commercial accounts. All work performed in a month is captured and invoiced together — reducing administrative back-and-forth with accounts payable.

Crew Scheduling & Dispatch

Assign crews to facilities, manage shift-based or route-based schedules, and ensure the right crew is at the right location. View all active contracts in one schedule.

Photo & Checklist Documentation

Commercial clients expect documented proof of service. Photos go on the checklist item they prove, and your crew can't close the job until every required photo is in.

Reactive Maintenance Tracking

Scheduled contract work and reactive facility calls both live in the same system. Reactive jobs are created on demand and follow the same workflow — no separate tracking needed.

Common workflows

How commercial facility jobs flow in JobTill

  1. 1

    Commercial contract signed

    Recurring service agreement set up for each location. Crew assigned. Next month's visits are added to the schedule automatically, from the 20th.

  2. 2

    Crew dispatched to facility

    Crew sees the job in the field app with location details and checklist. Work documented with photos. Visit marked complete from the facility.

  3. 3

    Monthly invoice generated

    All visits across all locations for the client are captured and rolled into a single monthly invoice. You review it and send it to accounts payable as one invoice.

  4. 4

    Reactive calls handled in the same system

    When a facility calls with an urgent issue, a one-off job is created and dispatched. Documented and invoiced alongside the scheduled contract work.

Frequently asked

Questions from commercial & facility service businesses

Can I manage recurring service contracts for commercial accounts?

Yes. Set up a recurring service agreement with the visit schedule, and next month's recurring visits are added to the schedule automatically, from the 20th. You can run many active contracts at once without creating each visit by hand.

Does JobTill support monthly billing for facility clients?

Yes. Recurring work rolls into one invoice per client per month, and you review it before it goes out. That covers every location under the client, unless you give a location its own billing profile.

How do I handle multi-location commercial clients like retail chains or property portfolios?

Keep every location under one client. Each location has its own recurring services and job history under the one client record. By default the month's work rolls into one invoice for the client; give a location its own billing profile and it gets its own monthly invoice.

Can JobTill handle both scheduled maintenance and reactive facility calls?

Yes. Recurring scheduled jobs and one-off reactive maintenance jobs both live in the same system. Reactive jobs are created manually as needed and follow the same dispatch, documentation, and invoicing workflow as scheduled work.

Free templates

Free forms and calculators

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