Legal

Terms of Service

The terms that govern your use of JobTill.

Last updated: October 8, 2026 · Operator: Cornerstone Digital Group LLC d/b/a JobTill · Previous versions

This version applies immediately to accounts created on or after October 8, 2026. For accounts created before that date, the changes in this version take effect 30 days after we email you notice of them, or when you accept them in the app, if that is earlier; until then, the previous version continues to apply to you.

Please read Section 21 carefully. It requires most disputes to be resolved by individual binding arbitration rather than in court, and waives jury trials and class actions. You may opt out of arbitration within 30 days as described there.

1. Acceptance

By creating a JobTill account or using the JobTill service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are accepting these Terms on behalf of a company or other business, "you" means that business, and you represent that you have authority to bind it and that you are at least 18 years old.

The Service is offered to businesses only, for business purposes. It is not offered to consumers for personal, family, or household use, and your purchase and use of it is a business-to-business transaction.

2. Service description

JobTill is a multi-tenant software-as-a-service (SaaS) platform for field-service businesses. It manages clients, jobs, quotes, recurring services, schedules, technician workflows, invoices, and money reporting. The Service is operated by Cornerstone Digital Group LLC ("we", "us", "JobTill").

3. Accounts and users

You must register for an account to use the Service and give us accurate information. You are responsible for keeping credentials secure and for all activity under your account.
You may invite employees and contractors ("Users") and set their permissions. You are responsible for your Users' compliance with these Terms and for anything they do in the Service, and for removing access for anyone who should no longer have it.
If people disagree about who controls an account, we may rely on the account owner of record and the billing contact, ask for reasonable proof of authority, and temporarily restrict the account until the disagreement is resolved. We are not responsible for losses that result from acting on instructions we reasonably believe are authorized.
People who work for or on behalf of a company that offers competing field-service software may not use the Service, including a free trial, without our written permission.

4. Plans, billing, and renewal

Paid plans are billed in advance on a monthly or annual basis through Stripe. The plan you select determines included users, modules, and limits.
Subscriptions renew automatically for the same period at the then-current price until you cancel. You may cancel at any time from the admin dashboard; cancellation takes effect at the end of the current paid period and stops future renewals.
If you exceed included users, overage charges may apply at the rate shown on jobtill.com/pricing at the time of overage.
Fees are non-refundable except as required by law, including for partial periods, unused time, and downgrades.
We may revise prices on 30 days' notice. Changes take effect at your next renewal.
Fees do not include taxes. You are responsible for all sales, use, and similar taxes on your subscription, other than taxes on our income.
If a payment fails or is past due, we may retry the charge, and after notice we may restrict or suspend the account until it is paid. You are responsible for reasonable costs of collecting overdue amounts.
We may add, change, or remove features and plans. If we remove a feature that is material to your paid plan during a period you have already paid for, you may cancel and receive a pro-rated refund for the unused part of that period.

5. Free trial

JobTill may offer a free trial period. No credit card is required to start a trial. At the end of the trial, you may choose to subscribe; if you do not, your account becomes read-only and data is retained per the Privacy Policy retention schedule. Trials are provided as-is, and we may change or end trial offers at any time.

6. Acceptable use

You agree not to, and not to let anyone else:

Use the Service for unlawful purposes or to send spam, phishing, or other unsolicited communications.
Upload malware, viruses, or content that infringes intellectual property, privacy, or other rights.
Attempt to circumvent security controls or usage limits, probe or test the Service for vulnerabilities, scrape the Service or use bots against it, or reverse-engineer, decompile, or copy the platform.
Resell, sublicense, or provide the Service to third parties, or use it to build a competing product.
Use the Service to harass, abuse, deceive, or harm individuals or businesses, or to misrepresent who you are.
Connect bank or payment accounts you do not own or are not authorized to use.

We may remove content and suspend access that we reasonably believe violates this section.

7. Your data

You own your data. JobTill claims no ownership over the clients, jobs, quotes, invoices, photos, and other content you or your Users enter or upload ("Tenant Data"). You are responsible for the accuracy of Tenant Data and for having the rights and consents needed to put it into the Service.

You grant JobTill a limited license to host, copy, transmit, display, and process Tenant Data as necessary to operate, secure, support, and improve the Service, and to comply with law. We use third-party subprocessors (listed in the Privacy Policy) to provide hosting, payment, email, and similar infrastructure.

Aggregated data. We may create de-identified and aggregated data from use of the Service (for example, usage statistics and industry benchmarks) that does not identify you, your Users, or your customers, and we may use it to operate, analyze, and improve the Service and to build new features. We own that de-identified data. We will not sell Tenant Data, will not use it to train third-party AI models, and will not use bank feed data for cross-Tenant analysis.

You are responsible for keeping your own copies of records you are legally required to keep. You can export your data from the admin dashboard while your account is active and for 30 days after it closes.

8. JobTill's intellectual property

JobTill and its licensors own the Service, including its software, designs, layouts, templates, and documentation, and all improvements, enhancements, and new features to it, whether or not they were suggested or requested by you or any other customer. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business purposes during your subscription. All rights not expressly granted are reserved. Nothing in this section affects your ownership of Tenant Data, including your logos and other branding.

9. Feedback

If you send us suggestions, ideas, feature requests, mockups, or other feedback about the Service ("Feedback"), you grant JobTill a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and build that Feedback into the Service and our other products for any purpose, without any obligation, credit, or payment to you. Feedback is voluntary. Whether, when, and how we use any Feedback is at JobTill's sole discretion, and we are not required to act on it, build it, or credit you for it. Feedback does not give JobTill any rights to your Tenant Data, logos, or trademarks, which remain yours under Section 7. You will not assert any claim against JobTill based on its use of Feedback as permitted by this section.

10. Your customers and your communications

Your customers are yours. You are solely responsible for the services you provide to your customers, your prices, your contracts and terms with them, and your disputes with them. JobTill is not a party to those relationships.
Messages you send through JobTill. Emails, text messages, and other communications to your customers, employees, or others that are sent through the Service (including quotes, invoices, reminders, "on my way" texts, and portal links) are sent by you and on your behalf, even when the Service sends them automatically based on your settings.
You are solely responsible for those communications and their content, and you represent that you have obtained, and will keep records of, every consent, opt-in, and registration required by law before they are sent, and that you will honor opt-out and unsubscribe requests promptly. This includes the Telephone Consumer Protection Act, the Telemarketing Sales Rule, the CAN-SPAM Act, the Florida Telephone Solicitation Act and similar state laws, federal and state do-not-call rules, and carrier messaging requirements.
You must not use the Service to send marketing or other messages to anyone who has not agreed to receive them. We may suspend messaging features if we reasonably believe they are being misused.
Forms, templates, calculators, tax and price estimates, and similar tools in the Service are conveniences, not legal, tax, or accounting advice. You are responsible for your own compliance with laws that apply to your business, including licensing, tax, and employment laws.

11. Payments to your business

JobTill integrates with Stripe Connect so that your customers can pay your invoices. Payments flow directly from your customers to your connected Stripe account, and JobTill does not hold customer payment funds. By using payments you agree to Stripe's Connected Account Agreement and the Stripe Services Agreement. You are responsible for refunds, disputes, and chargebacks with your customers and any related fees, for the accuracy of amounts you charge, for any surcharges or convenience fees complying with law and card-network rules, and for compliance with Stripe's terms and applicable payment regulations. JobTill is not responsible for Stripe's acts or omissions, including holds, reserves, or delayed payouts.

12. Third-party services

The Service connects to third-party services such as Stripe, Plaid, Google Maps, and email and messaging providers. Your use of those services is governed by their terms, and JobTill is not responsible for them, for their availability, or for data you choose to share with them. If a third party changes or discontinues its service, we may change or remove the related features.

13. Confidentiality

Each party will protect the other's non-public information that it receives in connection with the Service and that a reasonable person would understand to be confidential, using at least reasonable care, and will use it only to perform under or exercise rights under these Terms. This does not apply to information that is or becomes public through no fault of the receiving party, was already known to it, is independently developed, or is rightfully received from a third party. A party may disclose confidential information when required by law, after giving notice where legally allowed. Tenant Data is treated as your confidential information.

14. Security

We use reasonable administrative, technical, and physical safeguards designed to protect Tenant Data, as described in the Privacy Policy. No system is perfectly secure, and we cannot guarantee that unauthorized access will never occur. You are responsible for securing your devices and credentials, for the permissions you give your Users, and for telling us promptly at hello@jobtill.com if you believe your account has been compromised.

15. Service availability

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance and emergency maintenance may occur. We are not liable for losses caused by service interruption. Features we label as beta, preview, or early access are provided as-is, may change or be withdrawn at any time, and may be less reliable than the rest of the Service.

16. Suspension and termination

You may cancel your subscription at any time through the admin dashboard.
We may suspend or terminate accounts that violate these Terms, fail to pay, create a security, legal, or operational risk, or engage in fraudulent or abusive activity. We will provide notice where reasonable, and we may act immediately when necessary to protect the Service, other customers, or the public.
On termination, you may export your data for 30 days. After 60 days, Tenant Data is deleted as described in the Privacy Policy. Fees owed through the end of your term remain due.
Sections that by their nature should survive termination survive, including Sections 7 through 13 and 17 through 24.

17. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT CALCULATIONS, ESTIMATES, OR AUTOMATICALLY GENERATED CONTENT WILL BE ACCURATE OR COMPLETE, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR PRODUCE ANY PARTICULAR BUSINESS RESULT. YOU ARE RESPONSIBLE FOR REVIEWING QUOTES, INVOICES, AND MESSAGES BEFORE THEY ARE SENT.

18. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) JOBTILL IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THEIR POSSIBILITY; AND (B) JOBTILL'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF ONE HUNDRED U.S. DOLLARS (US$100) OR THE AMOUNT YOU PAID JOBTILL FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS APPLY TO ALL THEORIES OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. They do not limit liability that cannot be limited under applicable law.

19. Indemnification

You agree to defend, indemnify, and hold harmless JobTill and its owners, officers, employees, and contractors from and against all claims, losses, liabilities, fines, penalties, damages, and costs (including reasonable attorneys' fees) arising out of or related to: (a) your or your Users' use of the Service in violation of these Terms or applicable law; (b) Tenant Data; (c) communications sent through the Service by you or on your behalf, including claims under the laws listed in Section 10; (d) your services to and dealings with your customers, including payment disputes, refunds, and chargebacks; and (e) claims by your employees, contractors, or customers; except to the extent a claim results from JobTill's breach of these Terms, gross negligence, or willful misconduct. We will notify you of any claim we ask you to defend and may participate with counsel of our choice at our own expense. You may not settle a claim in a way that imposes an obligation on JobTill without our written consent.

20. Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-laws principles, and by the Federal Arbitration Act for Section 21. Subject to Section 21, any dispute will be resolved exclusively in the state or federal courts located in Polk County, Florida, and each party consents to personal jurisdiction there.

21. Dispute resolution and arbitration

Try to resolve it first. Before starting any proceeding, the party with a dispute must email a written description of it (to hello@jobtill.com for JobTill, or to your account email for you), and both parties will try in good faith to resolve it for 60 days.
Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final, binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, in Polk County, Florida, or by video if both parties agree. Judgment on the award may be entered in any court with jurisdiction. The arbitrator decides questions about the scope and enforceability of this section, except as stated in the class-action waiver below.
Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek an injunction or other equitable relief in court to protect its intellectual property or confidential information or to stop unauthorized use of the Service.
Individual claims only; no jury. Claims may be brought only in a party's individual capacity, not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding, and the arbitrator may not consolidate claims of different customers without the consent of all parties. EACH PARTY WAIVES ITS RIGHT TO A JURY TRIAL. If this class-action waiver is found unenforceable as to a claim, that claim must be decided in court under Section 20, not in arbitration.
Costs. Each party pays its own fees and costs and AAA fees are shared as its rules provide, except that the arbitrator or court may award reasonable attorneys' fees and costs to the prevailing party.
Opt-out. You may opt out of this Section 21 by emailing hello@jobtill.com within 30 days after you first become subject to it, with the subject line "Arbitration Opt-Out" and your company name and account email. If you opt out, disputes will be resolved in court under Section 20, and the jury waiver above still applies.
Earlier disputes. For accounts created before October 8, 2026, this Section 21 applies only to disputes that arise after it takes effect for you.

22. Changes to these Terms

We may revise these Terms. Material changes will be communicated by email or in-app notice at least 30 days before they take effect for existing accounts, unless you accept them sooner in the app, and take effect immediately for new accounts. Continued use of the Service after the effective date constitutes acceptance. If you do not agree to a change, you may cancel before it takes effect. Changes to Section 21 will not apply to any dispute that arose, or of which either party gave notice, before the change takes effect.

23. General

Entire agreement. These Terms, the Privacy Policy, and any order or plan terms you accept in the Service are the entire agreement between you and JobTill about the Service and replace any prior agreements or communications about it. Purchase orders or other terms you send do not apply.
Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of all or part of our business.
Severability and waiver. If any provision is found unenforceable, it will be enforced to the maximum extent permitted and the rest of these Terms remain in effect. Failure to enforce a provision is not a waiver.
Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, outages of internet, hosting, or payment providers, labor disputes, or government action, other than your obligation to pay.
Notices. We may give you notices by email to your account email or in the Service; you agree to receive them electronically. You must give legal notices to us by email at hello@jobtill.com.
Relationship. The parties are independent contractors. There are no third-party beneficiaries of these Terms.
Publicity. We will not use your name or logo in our marketing without your permission.
Headings are for convenience only.

24. Contact

Questions: hello@jobtill.com

Cornerstone Digital Group LLC d/b/a JobTill